Limited availability due to high demand. Please see our Stock Availability page for more information.

Contact Us

We’re happy, if you’re happy! If there is anything we can do to help please contact us by the method that’s easiest for you below.

Often the quickest way to find out what you need to know is through our Frequently Asked Questions.

Customer Services

Contact one of our wonderfully polite and highly trained customer service team. They are here to help you from 9am to 5:30pm Monday - Friday (GMT). Please note we are closed at the weekend and on Public Holidays.

28/09/23 Update: Please note that our phone lines will be closed from 3pm on 28/09/2023 due to a company event. The phone lines will reopen again on Friday as normal.

Phone: 015137973.


Send your query to our customer services team using the contact form below and we will do our best to reply as quickly as possible.

If your enquiry is urgent, please call the service team on the number above.

Your Message

Contact Details

By Phone:
01 513 7973

By Post:
Omlet Ltd
The Old Malthouse
St John's Road
OX16 5HX
United Kingdom

Influencer and Marketing Enquiries

If you are a Blog writer/Influencer/Business/Charity or an Experience Centre interested in telling your audience or customer about Omlet products please send us an email at and/or call 015137973.

Omlet Affiliate Scheme

If you have a website or a popular social media account/page please feel free to join our brilliant Omlet affiliate scheme.

Find out more about it and sign up by logging in to your Omlet account and selecting "Affiliate Scheme" on the menu.


Omlet products have been featured by leading media outlets around the world. You can download press releases and high-res images of our products in our dedicated media centre here. For quotes, appearances and other press enquiries please email and we’ll do our best to help.

Trade Enquiries

Omlet is proud to be the official worldwide (excluding North America) distributor for the Chicken Swing. Please email with your enquiry.

All other products are only available direct from the Omlet website. This is so we can offer the best product at the best possible price for pet owners.

Omlet Bank Account Details for Bank Transfer Payments

Account Number: FI11 3131 1002 1787 25