Delivery

What’s the wait?

If your product is in stock, we aim to dispatch it within 48 hours.

If you are purchasing a product which is currently out of stock, these will have an estimated delivery time next to the 'Add to basket' button.

You can track your order here:

Where to?

We ship using a GLS service.

If you’re in Canada or New Zealand, please order on our UK website: www.omlet.co.uk

Otherwise, please use one of our dedicated websites:

• Australia - www.omlet.com.au
• Denmark - www.omlet.dk
• France - www.omlet.fr
• Germany - www.omlet.de
• Ireland - www.omlet.ie
• Italy - www.omlet.it
• Netherlands - www.omlet.nl
• Sweden - www.omlet.se
• United Kingdom - www.omlet.co.uk

Duty payments

Products delivered to some destinations may be subject to taxes, fees or other charges imposed by local legislation. The recipient of the products is responsible for all customs formalities for export and import, and will be required to pay any additional charges levied. The recipient, not the person placing the order, will receive a separate request for payment of these charges.

If you're ordering products to be delivered elsewhere, please ensure the recipient is aware of any additional charges that may apply. Unfortunately, we have no control over these charges and are unable to offer any assistance in this area. We advise checking the import charges applicable in any country before ordering products to be delivered there.

The small print

All delivery options are subject to availability and exclude public holidays. All delivery times are given as estimates. If you’re in a particularly rural or an offshore location, your delivery is likely to take longer than the time stated.