Customer Reviews
Here you can find a selection of the amazing feedback our customers have left for us. If you’d like to review one of our products, you’ll find a 'Write Review' button on all of our product pages.

just brought one of your runs love it the kittens loveit well done great product a bit daunting at first but once you get started quite easy to put up definitely need two people looks good too
Review for: Omlet Outdoor Cat Run - Catio - 2 x 3 x 2

Iglu feeder
Wow fast delivery, received this today and chickens are loving it, I have one girl who loves to make a mess and so far she hasn't succeeded, so happy chooks and happy me.
Review for: Eglu Cube & Pro Feeder - Green

I want this Combi Cover
I really want to order this for my Eglu Cube Mk1-2M. It is the perfect length to protect from weather and great materials for both sun and shade. I hope it is available soon so I can get one. Omlet Eglu's rule. Very happy.
Review for: Combi Cover for Eglu Cube 2m

excellent
Just what is needed to keep the skirting tight to the ground on an uneven surface - one of the pegs snapped but if treated carefully and once they are in the ground they clamp onto the wire and hold very well. Clever how they screw into / out of the ground - I don't think Mr / Mrs Fox can do that !
Review for: Omlet Screw Pegs - 12 Pack

Perfect for the bunnies
Very happy with product and my two bunnies love the space. For this size Omlet run I would recommend two people and a lot of time to put the run together but worth the effort.
Review for: Outdoor Rabbit Run - 3 x 4 x 2

Perfect purple!
We love the purple coop and so do the chickens - much easier to clean and no where for insects to breed.
Review for: Eglu Go UP Chicken Coop with Accessories - Purple

Superb product - love it!
Just wanted to thank you for the excellent product and fantastic customer service.
The Omlet Cat Run arrived quickly and on time, in just 2 days. My husband erected it, and although fiddly for one person, he found it relatively easy and the finished pen looks fantastic. Our cat was a little wary at first not having ever ventured out, but now after a couple of days of short bursts in it he absolutely loves it. I am so glad he is now happy in the back garden and nice and safe.
The ladies in customer service were so helpful and very efficient, when he had to phone due to a missing bit, and broken hinge which were sent out on next day delivery. I will be ordering the covers when in stock, and probably extending the run, and I have no hesitation in recommending the cat run to anyone looking to keep their pets safely in the garden. It is sturdy and made of good materials and looks pleasing to the eye in the garden blending in well, and not obtrusive at all. Thanks so much Omlet for great service and a great product.
Review for: Omlet Outdoor Cat Run - Catio - 2 x 2 x 2

A solid, good looking product, but not easy to put together
Although there was an initial delay in getting the product delivered, the electronic communication sent by Omlet was good, and the delivery arrived OK as stated.
At first I was rather dubious about the product when it arrived in 4 flat boxes. It did not seem that all the parts could fit in there, however as we laid all the parts out, everything was accounted for. Two fairly practical people ( although novices to erecting cat runs) commenced proceedings. Three and half hours (and many expletives later) the 'cat castle' was in place. Once the roof was put on, it all made sense, and it became a sturdy construction.
We found several difficulties however:-
1) The clips were difficult to locate together
2) The small illustrations in the manual did not make much sense to us, and we had to guess and improvise some of the clipped together parts.
3) The floor skirting part only sits together if the ground is perfectly flat. We have situated the structure in a rural field setting, and although relatively flat, again we had to improvise to make the construction work for us.
4) For some reason, we made a hash of putting the door together, and had to look at this several times. Perhaps you could add an idiot's guide page to your manual on how the door fits together.
My co-worker with this project observed that it might have been better for the poles to be spiked so they could be driven into the ground initially. However I realise for an urban patio or decking this feature would not be of much use, but it might be something to consider on lawns.
One observation I would make is that this structure was purchased to keep a cat safe, but also to spare the lives of numerous birds in the nesting season. I notice that the size of the holes in the wire on the second tier of the structure are larger than the bottom tier, and small birds can fly through. Although it may add to the cost a little, could the wire gauge be smaller throughout to assist in bird preservation?
We are very pleased with the final result. We like the dark green finish, which I feel works in most gardens.
The structure looks good and would work for any garden space. We have put cut branches around the enclosure and hung up feathers, scratching logs etc, to give a more natural feel for the cat. It is roomy and open, and the cat is slowly getting used to it.
Obviously, if we had to do this over again, we would probably have gone about this a bit differently. The 4 stars overall represent the product itself and our experiences in erecting it. I would certainly recommend Omlet to other people who wish to give their feline friends both security and some freedom as well.
Review for: Omlet Outdoor Cat Run - Catio - 2 x 3 x 2

great
I love my Omlet and so does my 9 girls, getting eggs already..
The Instructions where confusing.. Had to spend hours studying them to make sure we got everything do right..
Review for: Walk in Chicken Run - 2 x 3 x 2

Great product.
My bunny loves his large run. The hutch and run were easily assembled, and all parts were included. The quality of the product is good also. We are very pleased.
Review for: Eglu Go Rabbit Hutch with 2m Run Package - Leaf Green