Pretty stand, doesn’t connect very well to the cage
Erica,
Bought the stand with the cage but after a couple weeks, the connection between the stand and the cage stopped working as well as it had been. I lifted the cage with the stand and the stand fell off.
Review for:Geo Bird Cage Stand - Full Height
This reviewer has 1 pets
Omlet response:
Hi Erica,
Thank you for your feedback.
This sounds unusual. We would recommend you to check that the screws are all still correctly tightened on the structure. When you move the cage with the stand, it is important to hold both parts or to separate them before being moved, to avoid too much strain. If however, you notice any damage, please don't hesitate to contact us and to send us photos to allow us to investigate further.
Yours,
Omlet Customer Service team
Pretty but not the best option for the bird
Katerina,
I had to return the cage since my budgie was not flying as much in there as in a similar rectangular cage that I bought with the same or even less money. Also the feeders in the middle are not convenient. The round shape doesn't make it easy to attach extra perches and toys.
Review for:Geo Bird Cage - Cream and Gold
This reviewer has 1 Budgie pets
Omlet response:
Hi Katerina,
Thank you for taking the time to leave us a review.
We are sorry to read that the Geo cage was not for you. Your feedback has been passed on to our product design team who will look for further improvements. We understand that each person has different needs and expectations, which is why we offer the possibility to return any product thanks to our 30-day guarantee.
We stay at your disposal if you need any further information.
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Thank you for your feedback.
This sounds unusual. We would recommend you to check that the screws are all still correctly tightened on the structure. When you move the cage with the stand, it is important to hold both parts or to separate them before being moved, to avoid too much strain. If however, you notice any damage, please don't hesitate to contact us and to send us photos to allow us to investigate further.
Yours,
Omlet Customer Service team
Thank you for taking the time to leave us a review.
We are sorry to read that the Geo cage was not for you. Your feedback has been passed on to our product design team who will look for further improvements. We understand that each person has different needs and expectations, which is why we offer the possibility to return any product thanks to our 30-day guarantee.
We stay at your disposal if you need any further information.
Yours,
The Omlet Customer Service Team