I left a review a few weeks ago, rating this product as very good (4 out of 5 stars), but had noticed that the poles flexed a bit when I pushed them into the ground, and then my husband and daughter fell against it and snapped one of the poles! I wanted to leave another review, as since then Omlet contacted me and replaced the broken pole within a few days. I rate their customer service 5 stars - really great, thank you!
Review for:Wall Connection Kit for Omlet Chicken Fencing
This reviewer has 2-4 pets
169% Worth It
An Omleteer,
It's perfect.
Review for:Omlet Chicken Fencing Mk2 - 42 metres - inc. Gate, Poles and Guy Lines
Game changer
Diane,
I bought the 21 metre chicken fencing to add an ‘outdoor’ extension to the secure run mainly to protect the girls from our large ponds and to give them a huge hen garden to play in. It’s been a real game changer, they love playing out time and I can monitor them from the house or inside their space knowing they won’t go wandering where it’s not safe.
Review for:Omlet Chicken Fencing Mk2 - 21 metres - inc. Gate, Poles and Guy Lines
This reviewer has 4-6 Ex commercial hens pets
Great value does the job and easy to install
Karen,
Great fencing keeps my girls safe and was so easy to put up
Love Omlet products
Staff and service amazing would definitely recommend
Review for:Omlet Chicken Fencing Mk2 - 32 metres - inc. Gate, Poles and Guy Lines
This reviewer has 4-6 Bluebell, white Suss pets
Very pleased
Rosie,
The fencing system is good quality. It looks good and is easy to handle. The gate works well and it’s solid enough with the pegs and guy ropes. We put the coop in the middle as we did have escapees unclipped wings launching from roof of coop and over the fence when it was close. Very happy with the produce willl probably buy more as an extension.
Review for:Omlet Chicken Fencing Mk2 - 32 metres - inc. Gate, Poles and Guy Lines
This reviewer has 6-8 pets
Excellent
Claire,
We had the original fencing that we have had for over ten years and it hD started to look tired, so purchased the new Omlet fencing. Have to say it's brilliant. Easy to assemble and looks great with out new Omlet walk in run.
Review for:Wall Connection Kit for Omlet Chicken Fencing
This reviewer has 6-8 Ex-batts pets
Great
Sarah,
Very useful for keeping my chickens off the patio!
Review for:Omlet Chicken Fencing Mk2 - 12 metres - inc. Gate, Poles and Guy Lines
This reviewer has 6-8 Pekin bantam chicken pets
Mrs
Dee,
Oxfordshire,
Excellent product
Review for:Omlet Chicken Fencing Mk2 - 21 metres - inc. Gate, Poles and Guy Lines
This reviewer has 2-4 pets
Did what I needed it to!
Lisa,
I purchased this a few weeks ago as I wanted to give my chickens a little more room to roam my garden without destroying all my plants! I have a very unusually shaped garden with a slope in it, but this fence is adaptable and with a little fiddling here and there it worked really well. It took me a little time to assemble it on my own, but once I had figured out how things went it was pretty straightforward. The only reason for not 5 stars, was that I felt the poles are not that strong. I noticed when pushing them in the ground that they flexed a little, and then my daughter pushed my husband who promptly fell against the fence (!!) and snapped one of the poles. I was not happy with either of them, and so now one of my poles is about 10cms shorter than the others! Also, delivery took quite some time, which was a shame, as I was desperate to keep my chickens contained to one area in the garden, and I did email to see if there was any chance they could expedite delivery, but didn't receive any response from my email which was a bit disappointing. However, overall it is a great product, and would definitely recommend it. Just keep boisterous children away from it!
Review for:Omlet Chicken Fencing Mk2 - 12 metres - inc. Gate, Poles and Guy Lines
This reviewer has 2-4 pets
Omlet response:
Hi Lisa,
Thank you very much for leaving us this review. We are happy to read about the positive points that you highlighted.
We are very sorry about the delays that you experienced for the arrival of your order. We have indeed been impacted by the recent events such as Covid and Brexit, which have caused these delays.
We also are receiving a high volume of emails, which is why it takes us some time to go through them, I am also sorry about that. The quickest way to reach us is always the phone, as you are placed in a call-back list in the event where all our lines are busy, which means that you will receive a call back as soon as someone is available.
I am very sorry about the misadventure that your husband experienced. I sent you an email to offer you a solution to fix your set up so you can make the most of your fence again.
I will also pass your precious feedback to our product design team, who will be able to study about making improvements to the product.
We stay at your disposal if you need any further information.
Kind Regards,
Clemence
Omlet Customer Service Team
Good for the chicks!
Amy,
I put most of it up by myself then had help getting it straightened out. Nice product if you don't want something permanent. The chickens have stayed in and not flown out and I feel like they have good protection from outside predators.
Review for:Omlet Chicken Fencing Mk2 - 32 metres - inc. Gate, Poles and Guy Lines
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Thank you very much for leaving us this review. We are happy to read about the positive points that you highlighted.
We are very sorry about the delays that you experienced for the arrival of your order. We have indeed been impacted by the recent events such as Covid and Brexit, which have caused these delays.
We also are receiving a high volume of emails, which is why it takes us some time to go through them, I am also sorry about that. The quickest way to reach us is always the phone, as you are placed in a call-back list in the event where all our lines are busy, which means that you will receive a call back as soon as someone is available.
I am very sorry about the misadventure that your husband experienced. I sent you an email to offer you a solution to fix your set up so you can make the most of your fence again.
I will also pass your precious feedback to our product design team, who will be able to study about making improvements to the product.
We stay at your disposal if you need any further information.
Kind Regards,
Clemence
Omlet Customer Service Team