Reviews for Qute Hamster & Gerbil Cage

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interesting.. - Sara,

I ordered the Qute for my daughter's hamster who appears to have settled well in it, and seems happy enough - he hasn't complained anyway. There appear to have been a few 'prototype' errors which have been corrected - Omlet furnished us with new bars as the old ones were not quite right, and later on an addition to stop the wheel falling off from the exertions of overly energetic hamsters - both additions arrived with amusing instructions. I was slightly disappointed with the house initially as it was a little grubby and it didn't look as stylish as I expected, it also didn't fit together very well - BUT when we contacted customer services we received prompt, courteous and helpful responses - an already assembled box was delivered to us to replace the faulty one - I haven't closely examined this new house but it appears fine and my initial disappointment has gone. I think Omlet could have done no more than they did, and as usual I found the service to be excellent. BTW the hamster looks very cute in his qute... if I could suggest one more useful addition it would be for a hamster bed that sits under the rails and off the floor.. we have fashioned one that does the job but a readymade one would be good. Thanks Omlet
Review for: White Qute Gerbil and Hamster Cage with Storage

Fantastic, well worth the money - Jinny,

I am so pleased with this cage that I'm planning to buy another one for my daughter very soon. It's a very solid heavy piece of furniture which doubled up as a drinks stand over Xmas!!!
Review for: White Qute Gerbil and Hamster Cage with Storage

Qute - Fiona,

We are loving the Qute - fantastic cage - looks great, doesn't smell, easy to clean - we have one happy hamster and one happy 6 year old!
Review for: White Qute Gerbil and Hamster Cage with Storage

Initial teething troubles rather spoiled otherwise impressive, innovative design. - Jackie,

Initially, a great looking hamster environment. However, we experienced a few teething troubles which Omlet promptly sent additional adaptations for, in order to compensate. The bars attaching floor and sides to cage were slightly too short and I used Blue Tack to secure over Christmas. However, Omlet had already sent new longer bars to replace existing under tolerance ones. Then the exercise wheel completely spun off and landed over access tube which trapped Hammy upstairs! Again Omlet had presumably been advised of this as a wheel sleeve was received almost immediately. I would have liked a floor that is solid and not open wire; but other than these teething troubles the unit is unique, extremely spacious and aesthetically pleasing. Customer Services have been excellent!
Review for: White Qute Gerbil and Hamster Cage with Storage

Excellent for Gerbils, but cupboard could be bigger - Kate,

The design of the Qute is very clever and just what we were looking for. For gerbils it cuts down on the amount of sawdust thrown out of the cage and onto the carpet by our manic engineering gerbils, provides storage, although we would have preferred the cupboard to be bigger - (you can't fit exercise balls into them for instance) One of the best things about it is the 'draw' aspect of the tank area, which makes catching and transporting your gerbils so much easier, plus like the Eglu, the ease and speed of cleaning out is fantastic. Having one of the first models we have had some teething problems such as replacement floor bars and anchor for the wheel, but Omlet's excellent customer service has meant these parts were sent on to us within days of receiving the Qute, and before we were even aware they had issues! All in all, although a little on the pricey side, it is a substantial piece of furniture and the cost reflects the excellent design. Our gerbils and their 4 week old babies all learned how to use the tube very quickly, the parents within the first few hours.
Review for: White Qute Gerbil and Hamster Cage with Storage

Good - Corey, Lancashire,

Some issues at first BUT they where rectified straight away. Looks great anywhere in the house, modern and easy to clean 5 min and it's done top to bottom. Only issue is the tub at the bottom isn't quit as deep as the top compartment and some of the poo's end up falling down the back and end up on the carpet. Far this it gets 7/10.
Review for: White Qute Gerbil and Hamster Cage

Design Classic, Happy hamsters all round. - Alison,

We LOVE it! That's the family, the new hamster and the new hamster's 9 babies!!! I spend AGES doing research for cages for my daughter's brand new hamster. You want the hamster to be where everyone can interact with it and I wanted something that would fit in with my home and not look garish and plastic. The kids wanted something funky, not too many 'prison' bars and had a climbing tube. The alternative we looked at were either ugly or had poor ventilation, weren't hamster proof (according to reviews) or really difficult to clean. I think what really swung it for us was the video on how easy it is to clean. It IS that easy. And if an 8 year old is going to have to do that once or twice a week you need to keep it simple. Finally if you are not convinced yet - the brand new hamster came to us very young (and unbeknown to us pregnant ) and successfully had 9 babies in it. That I think is the best testimonial. To dat they have to bottom bit as a nursery and have just learnt how to climb up and down the tube. I think Omlet sounds like quite a little company (?) and the service is first rate. The Omlet folks are really helpful the after care is goo, so if you have any questions just ask them. I wouldn't buy anything else for a hamster ;-)
Review for: White Qute Gerbil and Hamster Cage

Excellent for gerbils - Russell,

It took my 15 year old 2 hours to put together. A couple of springs were missing but they were sent and arrived the next day. One of our gerbils initially wouldn't use the tube. This caused some stress for 2 days but we persevered and now she goes up and down without a problem. The gerbils love it now. They are very active on the wheel and very inquisitive as they have such a good view of the world. Its easy to clean (as demonstrated in the video). It is a sturdy cage and the small drawer underneath is very useful.
Review for: White Qute Gerbil and Hamster Cage with Storage

An outstanding gerbil home - Emma,

I cannot recommend this product highly enough. We gave it to my son (age 10) as a surprise Christmas gift along with a couple of gerbils. He was thrilled with it and it is perfect for his bedroom, where he can easily see his new pets playing, feeding and tunnelling. It is very well designed so that he can pull out the bottom tray and easily stroke and play with the gerbils. The gerbils are happy and love scampering up and down the tube. Thank you again Omlet - along with the Eglu this is a great design and you provide great customer service.
Review for: White Qute Gerbil and Hamster Cage

looks fab - Archer-Siddall,

great hamster cage. Took ages to put together though! To be honest, I really think it should have come assembled. I would not have minded paying more for the ease of not having to put it up. My little hamster seems happy enough in the cage. Remember not to put too much sawdust in the bottom though otherwise it blocks the tube and you end up with a stuck hamster! All in all, it looks good, is easy peasy to clean and I am very happy with it. It is nice to have a hamster cage as classy bit of furniture rather than something that can be knocked over!
Review for: White Qute Gerbil and Hamster Cage with Storage

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